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Job ID: 154718

Director of Health & Wellness/Practice Administrator
Western New England University

Date Posted Feb. 26, 2021
Title Director of Health & Wellness/Practice Administrator
University Western New England University
Springfield, MA, United States
Department Health Services
Application Deadline Open until filled
Position Start Date Available Immediately
  • Professional Staff
  • Health Policy/Management/Administration

Director of Health and Wellness/Practice Administrator

Reporting to the Vice President for Student Affairs, the Director of Health and Wellness is responsible for the execution of strategic initiatives within a fully integrated counseling and medical care environment. Providing administrative supervision, supervising an Associate Director of Health Services and a Director of Counseling services, the Director is focused on proactively ensuring that the psychological and medical needs of the university community are attended to effectively and efficiently by providing direction for all clinical, educational and outreach services for the University. Candidates should be proficient in health care administration.

The University Health and Wellness Center is welcoming, accepting and dedicated to serving a culturally diverse student body seeking informed decisions about their physical and emotional wellbeing.


Individuals must possess the skills, knowledge, and abilities as well as demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation.

1. Knowledge of the health care systems with specific education and training in medical office management.

2. Ability to maintain and develop strong interpersonal relationships both in and out of the immediate campus.

3. Physical ability to assist health care providers to deliver treatment to a patient in an emergency situation.

4. Excellent budget management skills.

5. Possess a strong working knowledge of medical billing, state regulations and issues surrounding ethical billing.

EDUCATION: Master’s preferred in Health Care Administration

Previous employment as a Practice Administrator;
Experience in urgent care, school based health clinic or university health preferred;
Demonstrated clinical skills;
Leadership and management skills, experience in supervision, budget management and strategic planning;
Experience in higher education preferred; and
Strong written and oral communication skills.

Capable of analyzing multi-faceted aspects of a situation to gain thorough insight and make sound, rational and informed decisions.
Demonstrated ability to relate to others.
Able to understand, appreciate and highly regard policies and procedures.
Capacity to understand and appreciate the value of other people with genuine care and concern.
Capable of clearly and objectively understanding and implementing necessary resources to achieve Center results and goals.
Excellent fringe benefits including tuition remission for employee, spouse, and dependent children.

Western New England University is a private, independent, coeducational institution founded in 1919. Located on an attractive 215-acre suburban campus in Springfield, Massachusetts, Western New England University serves 3,900 students, including more than 2,600 full-time undergraduate students. Undergraduate, graduate, and professional programs are offered through Colleges of Arts and Sciences, Business, Engineering, and Pharmacy, and School of Law.

To apply to this position please visit

  • Western New England University is an Equal Opportunity Employer. We welcome candidates whose background may contribute to the further diversification of our community.

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